In an Emergency

If you have an emergency or are in immediate danger, injured,
or in a life-threatening situation, call 911.

Free, 24 hours a day, 7 days a week.

 

 

Helplines and Other Resources

It might be hard to know what you need and where to find help. Talk to someone at your campus health or wellness center or check your college’s website for campus and local resources. When those services aren’t available or you don’t know where to go for help, try the services below.

 

Crisis Text Line

Text Line: Text HOME to 741741

Crisis Text Line connects every texter with a Crisis Counselor. Free, confidential, 24 hours a day, 7 days a week.

SAMHSA’s National Helpline

Helpline: 1-800-662-HELP (4357)

TTY Helpline: 1-800-487-4889 (TTY)

The Substance Abuse and Mental Health Services Administration of the U.S. Department of Health and Human Services offers free and confidential information in English and Spanish for individuals and family members facing substance abuse and mental health issues. Free, confidential, 24 hours a day, 7 days a week.

NAMI HelpLine

Helpline: 1-800-950-NAMI (6264)

Find help in a crisis: text NAMI TO 741741

National Alliance on Mental Illness HelpLine staff and volunteers can help with mental health issues including: Symptoms of mental health conditions, treatment options, local support groups and services, education programs, helping family members get treatment, and programs to help find jobs. The NAMI HelpLine can be reached Monday through Friday, 10 am–6 pm, ET.

National Suicide Prevention Lifeline

Lifeline: 1-800-273-TALK (8255)

Nacional de Prevención del Suicidio: 1-888-628-9454

Options For Deaf + Hard of Hearing: 1-800-799-4889

Lifeline Chat: https://suicidepreventionlifeline.org/chat/

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.

Lifeline ofrece 24/7, gratuito servicios en español, no es necesario hablar ingles si usted necesita ayuda.

Trevor Project

TrevorLifeline:1-866-4-U-TREVOR (1-866-488-7386)

TrevorText: Text START to 678678

TrevorChat: https://www.thetrevorproject.org/get-help-now/

A national confidential suicide hotline, chat, and text line for LGBTQ+ youth. Available 24/7.

 

Crisis Text Line

Text Line: Text HOME to 741741

Crisis Text Line connects every texter with a Crisis Counselor. Free, confidential, 24 hours a day, 7 days a week.

SAMHSA’s National Helpline

Helpline: 1-800-662-HELP (4357)
TTY Helpline: 1-800-487-4889 (TTY)

The Substance Abuse and Mental Health Services Administration of the U.S. Department of Health and Human Services offers free and confidential information in English and Spanish for individuals and family members facing substance abuse and mental health issues. Free, confidential, 24 hours a day, 7 days a week.

National Sexual Assault Hotline

Hotline: 1-800-656-HOPE (4673)
Live Chat: https://hotline.rainn.org 
En Español: https://rainn.org/es

Rape, Abuse, and Incest National Network (RAINN) provides, confidential support from a trained staff member, support finding a local health facility that is trained to care for survivors of sexual assault and offers services like sexual assault forensic exams, someone to help you talk through what happened, local resources that can assist with your next steps toward healing and recovery, referrals for long term support in your area, information about the laws in your community, and basic information about medical concerns. Free, confidential, 24 hours a day, 7 days a week.

National Domestic Violence Hotline

Help/Hotline: 1-800-799-SAFE (7233)
Live Online Chat: https://www.thehotline.org/help/ 

Highly-trained advocates are available 24/7/365 to talk confidentially with anyone experience domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. 

Loveisrespect.org

Helpline: 1-866-331-9474 or 1-866-331-8453 (TTY)
Text Line: Text “loveis” to 22522
Live Online Chat: https://www.loveisrespect.org/for-yourself/ 

Trained peer advocates are available 24/7/365 to offer education, support and advocacy to teens and young adults, as well as their concerned friends and family members who have questions or concerns about their dating relationships. Also provides information about dating abuse to service providers, counselors, teachers and members of law enforcement.

National Eating Disorders Association 

Helpline: 1-800-931-2237
Text Line: text “NEDA” to 741741 
Online Chat: https://www.nationaleatingdisorders.org/helplinechat

The National Eating Disorders Association (NEDA) Helpline is available Monday-Thursday from 9AM to 9PM ET, and Friday from 9AM to 5PM ET. Contact the Helpline for support, resources and treatment options for yourself or a loved one.

Veterans Crisis Line

Crisis Line: 1-800-273-TALK (8255), press 1
Live Online Chat: https://www.veteranscrisisline.net/get-help/chat 
Text Line: 838255
Support for deaf and hard of hearing: 1-800-799-4889

Connect with the Veterans Crisis Line to reach caring, qualified responders with the Department of Veterans Affairs. Many of them are Veterans themselves. Free, confidential, 24 hours a day, 7 days a week.

Trevor Project

TrevorLifeline:1-866-4-U-TREVOR (1-866-488-7386)
TrevorText: Text START to 678678
TrevorChat: https://www.thetrevorproject.org/get-help-now/ 

A national 24-hour toll free confidential suicide hotline and chat for LGBTQ youth

Anti-Violence Project

Helpline: 1-212-714-1141

Bilingual (English/Spanish) crisis intervention and support hotline for LGBTQ+ survivors of violence. Free, confidential, 24 hours a day, 7 days a week.

Fenway Health

LGBT Helpline (25+): (888) 340-4528
Peer Listening Line (25 & Under): (800) 399-PEER

Help, information, referrals, and support for a range of issues. Talk to trained volunteers about safer sex, coming out, where to find gay-friendly establishments, HIV and AIDS, depression, suicide, and anti-gay/lesbian harassment and violence. Helplines offer lesbian, gay, bisexual, transgender, queer and questioning adults and young people a “safe place” to call for information, referrals, and support. 
Free, confidential. Monday–Saturday, 6:00–11:00 pm.

GLBT National Help Center

LGBT National Youth Talkline (teens and young adults up to age 25): (800) 246-7743
LGBT National Talkline (all ages): (888) 843-4564
Online Peer-Support Chat: http://www.glbthotline.org/peer-chat.html

Serving gay, lesbian, bisexual, transgender, and questioning people by providing free and confidential peer-support and local resources.

Trans Lifeline

Helpline: 877-565-8860

Trans Lifeline is a national trans-led organization dedicated to improving the quality of trans lives by responding to the critical needs of our community with direct service, material support, advocacy, and education. The hotline is open 24/7. Operators guaranteed to be on call during the following hours:

  • Pacific: 7:00am-1:00am
  • Mountain: 8:00am-2:00am
  • Central: 9:00am-3:00am
  • Eastern: 10:00am-4:00am
  • Alaska: 6:00am-12:00am
  • Hawaii: 5:00am-11:00pm

Services on Campus

Many institutions offer assistance in a variety of areas. Here are some of the most common types of services. Check your campus website to see what your college or university offers that may be helpful to you.

 

Health Center

Health services that may be offered:

See also:

Accessing On-Campus Services
When and Where to Go for Treatment

Counseling Center

Mental health services that may be offered:

  • Counseling services (sometimes a separate center/service)
  • Group therapy

See Also: Managing Your Mental Health

Wellness Center

Wellness services that may be offered:

  • Health and wellness education/promotion programs (examples include alcohol education, nutrition, stress management, safer sex, drug education)

See also: Making Wellness Part of Your Daily Life

CARE Teams

  • CARE (Concern, Assessment, Response, Evaluation) teams provide support for students in distress (for those reporting other students or in need of assistance themselves)
  • Often part of the Dean of Students or Student Affairs Office
  • Composed of teams to provide comprehensive response

Fitness and Recreation Centers

  • Exercise classes
  • Stress relief practices
  • Social and team activities

See also:
The Importance of Physical Activity

Taking Advantage of the Campus Rec Center

On-Campus Living Resources

  • Resident assistant/advisor 
  • Living communities such as alcohol-free residence halls, honors housing

Off-Campus Living Resources

  • Off-campus resources for housing
  • Help finding a roommate

See also: Housing (on- and off-campus)

  • Location and hours of on-campus dining facilities
  • Dietary accommodations
  • Food pantry or meal assistance 

See also: Dining Options and Eating Well

Academic Assistance

  • Tutoring and study help (some subjects may have their own centers)
  • Crisis and counseling Help
  • Study skills
  • Academic advising
  • Writing centers
  • Computing/Technology centers

See also: Academic Resources and Asking for Help

Career Services

Many institutions offer career centers where you may find

  • Resume development
  • Career development services
  • Internship opportunities
  • Off-campus job opportunities

Disability Services/Accessibility Center

  • Help with procedures to needed for accommodation consideration
  • Disability services for students
  • Help with accommodations (academic accommodations, housing requests, meal plan requests)

See also: Students with Disabilities

 

Office of Diversity

  • Focusing on creating a diverse and inclusive campus

First-Generation College Students

  • Office or department
  • Workshops, clubs, seminars

LGBTQ+ Students

  • Support office and resources
  • Community connections
  • Education

Non-Traditional Students

  • Child care
  • Family housing
  • Financial aid
  • Academic support services

Transfer Students

  • Transfer assistance
  • Housing assistance

Community College Students

  • Insurance considerations
  • Community health and wellness services
  • Resources such as financial aid and child care

International Students

  • Guidance, services and resources 
  • Health insurance requirement information

Veteran/Active Duty Military Students

  • Benefit use assistance
  • Guidance, services and resources 

Online Students

  • Campus resources
  • Health insurance information

Students with Existing Diagnoses

  • Disability Services/Accessibility Center

See also: Considerations for Specific Students